When will I receive my order?
International Delivery Times
|
Monday – Friday
|
3 – 5 Working Days
|
UK Mainland Delivery Times
|
Monday – Friday before 2pm
|
Next Working Day
|
|
Monday – Friday after 2pm
|
2 Working Days
|
|
Saturday & Sunday
|
2 Working Days
|
UK Extended Areas Delivery Times
|
Monday – Sunday
|
3 – 5 Working Days
|
Please note delivery times may be extended during busy periods.
EU Areas
Please note that due to changes by HMRC, orders being shipped to EU countries will not
be
shipped on the same day as they are invoiced.
EU Orders will now be shipped on the next working day. This only applies to E.U. orders.
Domestic and Worldwide shipments remain the same.
Collect In Store?
When you go to the online checkout, you can opt to collect your items in store. We'll
let
you
know when your order is ready for you to collect.
Your order will normally be ready to collect the next working day.
Returns, refunds or exchanges?
You can return any item within 28 days of receipt for a refund, provided the item is
unused,
in
its original packaging and in 'as new' condition.
Items will be refunded in full (less postage) if received within 28 days from the date
of
despatch.
THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS. DETAILS OF WHICH ARE
AVAILABLE
FROM
THE CITIZENS ADVICE BUREAU OR CONSUMER DIRECT.
We aim to deal with all returns and exchanges on the day they arrive, however please
allow
longer during peak periods.
You can return the item(s) by dropping them off in store or by returning the item(s) by
post. We
do not insist on a specific
courier service for the return, so please use the most economical or appropriate method
for
returning the item(s).
Northern Diver (Int) Ltd
Appley Lane North
Appley Bridge
Wigan
Lancashire
WN6 9AE
If an item becomes faulty after a period of time then please contact customer services
(01257
254 444 or info@ndiver.com)
prior to returning the item. We will either repair or replace the item at our
discretion.
